Certificate IV in Leadership and Management - L&M

Course Name:
Certificate IV in Leadership and Management

Included UOCs/Qualification: 
Certificate Iv qualification

Overview:

This course reflects the role of individuals who take the first line of management in a wide range of businesses and industries. This qualification reflects the role of individuals working in managerial and supervisory roles in a range of industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others, apply solutions to predictable and unpredictable problems, analyse and evaluate information from a variety of sources. 

By undertaking this course, you will learn a variety of skills and content, including but not limited to: 

  • operational planning

  • excellent customer service skills

  • provide guidance and leadership to others
    risk management

develop effective teams
 

Qualification CoursesMeirav Dulberg